Shipping policy

Which countries do you ship to? 
We ship worldwide from our Canadian warehouse in Vancouver, BC.

Is shipping free?
For Canada & US orders over $70, you are eligible for free standard domestic shipping. If you are part of our Nourish Rewards program, you can redeem 150 points for free standard shipping regardless of minimum spend. 

Will there be customs & import fees?
For orders shipping outside of Canada, you may be subject to import duties and taxes. We recommend contacting your local customs office before placing your order.

How do I track my order?
Orders typically take 1-2 business days to dispatch. To track your order, login to your account through our online store and click into your recent order(s). We'll also email you the shipping confirmation with the tracking number after your order has dispatched.

How do I start a return?
Please email us at info@nourishcleanbeauty.com with your order ID as your subject line (or reply directly to your order confirmation emails). We do not accept returns of opened items. Item must be purchased within the last 30 days. 

All Items discounted more than 50% of original price are final sale, no exchange and refund are accepted.

How do I cancel my order?
Please email us immediately at info@nourishcleanbeauty.com with your order ID as your subject line. If your order has dispatched, you will have to wait to receive your package and send it back to us unopened.